Engagement
LM Constituent Engagement
The LM Constituent Engagement Solution enhances citizen participation in local governments by providing them with relevant, real-time information through a secured two-way communications platform. This direct, two-way channel redefines community interactions by enabling local governments to proactively communicate real-time messages and status reports to citizens on incidents that matter to them, at their exact moment and location of interest.
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Constituent Relationship Management (CRM) [More]
Knowledge Base, Single view of Citizen and Premises, Geographic representation of service requests and complaints.
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Workorder Management [More]
Simply create work orders/tickets, route to individuals or departments, track and manage work order life cycles.
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Workforce Management [More]
Easily create and optimize workflows for individual employees, use generic or create custom KPIs, track and manage performance.
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Mass Communication [More]
Create custom Alert notifications with 2 way standardized communication, create custom questions and answers for citizens, receive back citizen answers auto parsed into categories, target your message based on geographic locations.
If you are a...
Citizen
...the LM Constituent Engagement Solution enables you to intelligently and efficiently collaborate with your local government to help identify, prioritize, and address specific municipal issues more effectively.
municipal leader
...the LM Constituent Engagement Solution increases the operational efficiency and organizational effectiveness of your municipal services agencies by harnessing the power of GPS technology along with CRM and Workforce Management solutions.
municipal employee
...the LM Constituent Engagement Solution helps to facilitate effective decision-making by giving you more precise, real-time data to help improve service delivery.